ASDA CUSTOMER SATISFACTION – PRIZE DRAW RULES
THE SPONSOR
The prize draw sponsor (hereinafter referred to as the "Sponsor") is:
ABA Market Research Limited
Hart House
6 London Road
St Albans
AL1 1NG
THE PROMOTER
The contest Promoter (hereinafter referred to as the “Promoter”) is:
ASDA Stores Ltd
ASDA House
Southbank
Great Wilson Street
Leeds
LS11 5AD
ELIGIBILITY
Open to customers of ASDA resident in the United Kingdom over the age of 18 years,
excluding employees of and other persons connected with ASDA. You are not eligible
if, during the prize draw period you are (or you live with) or your immediate family
member (parent, child, sibling and spouse of any of the foregoing) is an employee,
representative, or agent of ASDA or ABA Market Research Limited or any of their
subsidiaries, licensees or affiliates.
THE PRIZES
One (1) prize of £1,000 and ten (10) prizes of £100 paid in the form of a cheque,
will be awarded to the winner of each draw. The prizes are not transferable and
must be accepted as awarded. All taxes are the responsibility of the winner.
HOW TO ENTER
To enter, you must be invited to complete a survey by a representative of the Promoter
by being given a survey response card at a participating location, by receiving
an invitation on a till receipt at a participating location or by receiving an electronic
or email-based invitation (together the invitation), and you must complete the survey
online on the Website or on the telephone.
To complete the survey on the website, you must enter the number on your till receipt
where prompted on www.tellasda.com or www.tellasda.co.uk
The survey is run every month and entries for each prize draw will open at 00:00:01
(GMT) on the first day of every month and close at 23:59:59 (GMT) on the last day
of every month. Entries for the first month will be open from 31 October 2011 at
23:59:59 (GMT). All entries must be received before the closing date to be eligible
for the prize draw.
No purchase is required to enter or win.
This offer is limited to one survey entry per invitation. Complete the survey with
the designated selection fields marked with the on-line contest form. All areas
marked with an asterix (“*”) must be filled out prior to submitting your form. Where
areas marked * are not completed, the survey will not be entered into the draw.
For each properly completed survey shall receive one (1) entry to the current draw.
Each person, unique e-mail address, phone number is restricted to a maximum of one
(1) survey completion or mail-in entry.
The Telephone survey is completed by responding to the recorded prompts after dialling
the number specified. For each properly completed Telephone survey the entrant shall
receive one (1) entry to the draw.
All surveys and information become the copyright and property of the Promoter and
will not be returned. Post codes will be used by the Promoter for customer mapping
purposes. In the event of a dispute, the Promoter shall be entitled to randomly
select a winner. The promoter’s decision is final.
For the purposes of the contest draw, each person, household, group or organisation
is restricted to two (2) invitations. This means that no matter how many surveys
are completed, only two (2) of the responses will be put forward for a draw in any
month.
Respondents leaving a common telephone contact number will be considered, for purposes
of the contest draw, to belong to the same household, group or organisation and
therefore are subject to the above restriction.
THE DRAW
The random draw for the £1,000 prize and ten (10) £100 prizes, will take place on
the third (3rd) business day following the last day of each month.
A prize of £1,000 will be awarded to one (1) randomly selected winner from each
monthly contest and ten (10) prizes of £100 will be awarded to ten (10) randomly
selected winners from each monthly contest. If a selected entrant chooses not to
accept the prize, the prize will be deemed to be forfeited and no substitution or
other compensation will be awarded.
The selected entrant will be contacted by telephone or email within 10 business
days of the draw, and must sign and return (within 14 days of receipt) a declaration
and release of liability. If the selected entrant does not comply with the prize
draw rules or cannot be contacted by telephone or email within 14 days of being
contacted by telephone or email, that entrant will be disqualified and no alternate
winner will be selected. The prize will be sent to the winner within 4-6 weeks of
receipt of the declaration and release of liability. All taxes on prize are the
responsibility of the winner.
By entering, contestants agree to abide by these official rules and all decisions
of the Sponsor will be final and binding on all entrants.
CHANCES OF WINNING
The chances of winning the prize depend on the number of eligible entries received
and the number of the Promoter’s outlets that are participating in the Contest.
OTHER RULES
By entering, contestants agree to abide by these Contest Rules and all decisions
of the Promoter will be final and binding on all entrants. This Contest is subject
to all applicable laws. For purposes of UK regulation, the Contest described herein
is a prize draw.
By entering, entrants agree that the Promoter shall not bear any liability for (a)
entries which are lost, postage-due, stolen, illegible, incomplete (or otherwise
improperly completed), delayed or destroyed (including, in the case of on-line entries,
as a result of failure of the website or technical problems or traffic congestion
on the Internet), (b) the loss, theft or misuse of the prize, or (c) any property
damage in any way attributable to this Contest or the prize (including, in the case
of on-line entries, damage to any telephone network or lines, on-line systems, servers,
access providers, computer equipment or software) or resulting from downloading
any material from the Contest website.
No correspondence will be entered into except with the selected entrant who qualifies
to win the prize. By entering, the winner grants the Promoter the right to use the
winner's name, address, comments and/or likeness, without further compensation,
in any advertising or publicity, except where prohibited by law.
All entries become the property of the Promoter/Administrator who assumes no responsibility
for lost, stolen, delayed, damaged or misdirected entries or for any failure of
the website during the promotional period, for any problems or technical malfunction
of any telephone network or lines, computer on-line systems, servers, access providers,
computer equipment, software, failure of any entry to be received by the Promoter/Administrator
on account of technical problems or traffic congestion on the Internet or at any
website, or any combination thereof including any damage to an entrant's or any
other person's computer related to or resulting from playing or down loading any
material in the promotion.
The Promoter reserves the right, in its sole discretion to cancel, modify or suspend
the entry form download portion of this Contest should a virus, bug or other cause
beyond the reasonable control of the Promoter corrupt the security or proper administration
of the Contest. In the event of cancellation, termination or suspension, at its
discretion, Promoter shall select winner from eligible, non-suspect entries received
prior to event requiring such cancellation, termination or suspension.
Any attempt to deliberately damage any web site or to undermine the legitimate operation
of this promotion is a violation of criminal and civil laws, and should such an
attempt be made, the Promoter and Administrator reserves the right to seek remedies
and damages to the fullest extent permitted by law, including criminal prosecution.
Surveys obtained through fraudulent means or through an abuse of the Contest or
in any way tampered with, forged, mutilated, illegible, incomplete or mechanically
reproduced may, at the sole discretion of the Promoter and/or Administrator, be
disqualified.
Except as provided herein, the personal information you are providing to enter this
Contest will be used only to administer this Contest unless you indicate that you
would be willing to participate in future surveys. Unless otherwise indicated, the
responses to the survey questions that you provide will be used by the Administrator
in an aggregated manner only and will not be linked to your personal information.
For more information about the Administrator’s commitment to your privacy, please
refer to the Administrator’s privacy policy online at www.tellasda.com
The Promoter reserves the right to terminate the monthly contest at any time at
its sole discretion and makes no representation as to how many monthly contests
will be held.
For the name of the winner for a specific monthly contest, please see the previous
winners list at www.tellasda.com. The winners list will be updated after the prize
has been awarded.